Our privacy policy was updated on December 23, 2023 and came into effect on December 23, 2023.
"Meband" (hereinafter referred to as "App") is an application provided by Shenzhen Bale Electronics Co., Ltd. (hereinafter referred to as "Us" ) to you for sports and health recording and display related to mobile intelligent wearable devices. We attach great importance to the protection of your personal information and privacy, and will provide corresponding security measures for your personal information in accordance with legal requirements and mature industry security standards.
This privacy policy is formulated with full consideration of your needs. It is crucial that you have a comprehensive understanding of our personal information collection and usage practices, while ensuring that you ultimately have control over the personal information provided to us. This privacy policy stipulates how we collect, use, disclose, process, and store the information you provide to us when using our application. Under this privacy policy, "personal information" refers to data that can identify a specific individual through the information itself or through association with other information. We will strictly comply with this privacy policy when using this information.
Finally, we hope to provide users with the best experience. If you have any questions about the personal information processing practices described in this privacy policy, please contact us via email（ 364902510@qq.com ）Contact us so that we can handle your special needs. We are pleased to receive your feedback.
We will follow the principles of legitimacy, legality, transparency, and necessity to collect and use personal information that you voluntarily provide or generate as a result of using our products/services for the purposes described in this privacy policy. If we intend to use your personal information for any other purposes not specified in this privacy policy, or if we collect your personal information for specific purposes, we will inform you in a reasonable manner and obtain your consent again before use.
Please note that for sensitive personal information, we use bold writing to provide special reminders. We hope you will pay special attention when reading. Before providing us with any personal sensitive information, you have carefully considered and hereby confirm that such provision is appropriate. You agree that your personal sensitive information may be processed in accordance with the purposes and methods described in this policy.
(1) Binding of smart wearable devices
In order to support the binding of your smart wearable device and application, we may collect your account information, identification information of the smart wearable device, identification information of the mobile device (encrypted IMEI number, imsi, Mac address, meid, Android ID, device hardware serial number, SIM card identification), mobile phone model, system version number, and Bluetooth information of the smart wearable device.
You need to use this application by registering an account or using no account mode. During the process of registering an account, your email and phone number may be collected.
(2) Recording and displaying sports and health information
During your use of our smart wearable device (hereinafter referred to as the "device"), we may collect and record information related to your exercise activities, including your step count, exercise mode, step frequency, exercise distance, exercise time, heart rate, blood pressure, heart rate, blood oxygen saturation, and heartbeat.. In addition, we may collect your personal information, including your nickname, gender, birthday, height, and weight. These pieces of information will be used to calculate and display heart rate, steps taken, calories burned during exercise, sleep time, etc. on smart wearable devices and app pages, in order to help you better understand your exercise status. These information will be displayed on smart wearable devices and application pages, and you can view them at any time. If you have not provided any personal information related to you (including your gender, height, age, weight), we will use default values to calculate and display your heart rate, steps, calories burned during exercise, and sleep time. We will also use default values to display exercise data for you.
We provide you with menstrual cycle recording and prediction services. When you use menstrual prediction and recording services, we need to collect the dates related to your menstrual period that you have voluntarily filled out, in order to show you your menstrual period situation and provide menstrual prediction services based on past records. After you actively fill in and enable this function, you can view records on the application and watch device. Please rest assured that your information will only be used for display on the watch and will not be used for other purposes.
We provide you with sleep recording services. When you use sleep recording services, we will collect your distribution of deep, light, awake, and eye movement periods through your bound smart wearable device to provide you with high-precision sleep monitoring services. You can turn on or off the high-precision sleep monitoring service at any time.
(3) Message notification function
If you enable the notification push function, we may obtain your notification bar reading permission to provide you with message push services for other applications on wearable devices. Please rest assured that we will not read your notification messages. Your notification messages will only be displayed on wearable devices and we will not save them. You can manage the synchronization push settings in the device>message notification options in the application.
In order to ensure the device connection experience and data synchronization stability, when you are connected to a wearable device and your phone is turned off and restarted, in order to ensure the connection status between the wearable device and the application, you can set the app to start automatically to connect to the device. If you turn off the app's self start, and after you shut down and restart your phone, if you do not actively open the app again, you will not be able to use related functions such as message notifications and call reminders.
(4) Cutting board function
Used for quick copying and pasting of nicknames, emails, content on the clipboard, and other functions. The clipboard information will not be uploaded to the server. Once you exit this function, it will be deleted immediately.
To make your use of our services more convenient and enhance your user experience, our following additional features may collect and use your personal information. If you do not provide this personal information, you may still be able to use the basic services mentioned above, but you may not be able to use these additional features that can bring you more optimized services. These additional features include:
(1) Motion trajectory description
Additional features based on location information: If you want to record the movement trajectory in outdoor sports scenes, after you enable the location permission of the application, we need to collect your location information to provide you with accurate movement trajectory drawing services. To provide you with accurate location information, we also need to collect your device information (IP address, GNSS information, WiFi status, WiFi parameters, WiFi list, base station information, signal strength information, Bluetooth information, sensor information (vector, acceleration, pressure, direction, geomagnetism, acceleration), and device signal strength information. To ensure the accuracy and success rate of positioning services, and to ensure the normal operation of positioning services, we also need to collect your device identification information (IMEI, IDFA, IDFV, Android ID, MEID, MAC address, OAID, IMSI, hardware serial number), current application information (application name, application version number), device parameters, and system information (system properties, device model, operating system).
In addition, the following device permissions may be triggered when you use the app. To help you better manage your information, we will inform you of the purpose of using this permission during the product usage process permission application, as well as the potential impact on your use of the service if you do not enable this permission. Please carefully review. Before using specific functions, you can choose whether to authorize the following permissions. Meanwhile, you can change your authorization status at any time through the device permission settings page.
The following are the details of the relevant functions and call permissions for your reference:
Storage (or "Media and Files") Permissions: When you use features such as switching avatars, sharing, and setting up dials after adding devices, you can choose to enable this permission to read or write application usage information, images, and video information. If you do not need this type of service, you can close this permission at any time, which will not affect the use of other services.
Camera permission: When you use to switch avatars, add devices, and set the dial function, we need to apply for and obtain this permission from you when this application is running. If you do not need this type of service, you can close this permission at any time, which will not affect the use of other services.
Location permission: When you use outdoor sports, Bluetooth pairing devices, wearable device weather push, and other functions, you can choose to enable this permission to determine your current location information. If you do not need this type of service, you can close this permission at any time, which will not affect the use of other services.
Nearby device permission: When you are scanning nearby devices or reconnecting devices via Bluetooth, we will obtain this permission from you. If you disable this permission, it will not affect the use of other services.
Phone permissions: When pairing with associated devices or using functions such as answering and making calls, rejecting calls, and receiving incoming messages on wearable devices, some sports and health devices require access to phone permissions in order to obtain phone status. If you do not agree to this permission, you can close it at any time without affecting the use of other services.
Address book permissions: When you use wearable devices to add contacts, synchronize contacts, or set up emergency contact services, some sports and health devices require access to the address book permissions in order to quickly import the address book into wearable devices and initiate call information. If you do not need this type of service, you can close this permission at any time, which will not affect the use of other services.
Mobile information permission: can provide assistance when there are problems with using the app. If you do not need this type of service, you can close this permission at any time, which will not affect the use of other services.
Notification permission: When you need this permission while exercising on your phone or connecting to a device, it reminds you that the app is in motion. If you do not need this type of service, you can close this permission at any time, which will not affect the use of other services.
You can access the system "Settings" at any time to manage the permissions of this application. There are differences in the system permissions that need to be called by different devices, and services that are not provided on the devices will not obtain your corresponding sensitive permissions. The permission names corresponding to different operating systems may vary.
Related to national security and national defense security; 2. Related to public safety, public health, and major public interests; 3. Related to criminal investigation, prosecution, trial, and enforcement of judgments; 4. For the purpose of protecting the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain my consent; 5. The collected personal information is publicly disclosed by the individual information subject to the public; 6. Collect your personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels; 7. Necessary for signing the contract according to your requirements; 8. Necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and dealing with faults in the products and/or services; 9. Necessary for legitimate news reporting; 10. When academic research institutions conduct statistical or academic research based on the public interest and provide academic research or descriptive results to the public, they de identify the personal information contained in the results;
We may also collect other information that cannot identify specific individuals (i.e. information that does not belong to personal information), such as statistical data generated when you use specific services, such as daily events. The purpose of collecting such information is to improve the services we provide to you. The type and quantity of information collected depend on how you use our products and/or services.
For the purpose of this privacy policy, aggregated data is considered non personal information. If we combine non personal information with personal information, such information will be considered personal information during the combined use period.
To ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store information about your preferences or frequently used items.
We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. For more details, please refer to AboutCookies. org. You can clear all cookies saved on your computer, and most web browsers have a feature to block cookies. But if you do this, you will need to personally change user settings every time you visit our website.
In addition to cookies, we will also use website beacons and pixel tags and other similar technologies on the website. The email we send you may contain a URL that links to the content of our website. If you click on the link, we will track this click to help us understand your product or service preferences and improve customer service. A website beacon is usually a transparent image embedded in a website or email. By using pixel labels in emails, we can determine whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
We will not share your and your user information with any other company, organization, or individual, except in the following circumstances:
Sharing with explicit consent: After obtaining your and your user's explicit consent, we will share with other parties;
Sharing under legal circumstances: We may share with the outside world in accordance with the provisions of laws and regulations, litigation, dispute resolution needs, or requirements proposed by administrative and judicial authorities in accordance with the law;
Sharing with our affiliated companies: Your and your user information may be shared with the affiliated companies that have been checked. We will only share necessary information and are bound by the purposes stated in this privacy policy. If affiliated companies want to change the purpose of information processing, they will seek authorization and consent from you and your users again;
We will sign strict confidentiality agreements with companies and organizations with which we share information, requiring them to handle shared information in accordance with our instructions, the purposes or purposes listed in this privacy policy, and confidentiality and security measures.
We will not transfer your and your user's information to any company, organization, or individual, except in the following circumstances:
Transfer with explicit consent: After obtaining your and your user's explicit consent, we will transfer to other parties;
When it comes to mergers, acquisitions, or bankruptcy liquidation, if it involves the transfer of information between you and your users, we will require the new company or organization that holds your and your user information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek authorization and consent from you and your users again.
We will only publicly disclose your and your user information in the following situations:
After obtaining your and your user's explicit consent;
Disclosure based on laws and regulations: In cases where laws and regulations, legal procedures, litigation, or mandatory requirements from government regulatory authorities are required, we may publicly disclose.
Please understand that according to laws and regulations, we do not need your authorization or consent to share, transfer, or publicly disclose information about you and your users in the following situations:
For the purpose of safeguarding the significant legitimate rights and interests of you, your users, or other individuals, but it is difficult to obtain my consent;
The information that you and your users publicly disclose to the public;
Collected from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels;
Other situations stipulated by laws and regulations.
We attach great importance to information security and adhere to strict security standards, using security measures that comply with industry standards to protect the information you provide. We adopt various reasonable technical, operational, and management security measures to protect the security of the information we collect. Prevent unauthorized access, public disclosure, use, modification, damage, or loss of information.
（1） The location of information storage
We store personal information collected and generated during our operations within the territory of the People's Republic of China in accordance with laws and regulations. We will not transmit the above information overseas. If the developer transmits your personal information overseas, the developer shall fulfill the compliance obligations related to data export, inform the end user of the name or name of the overseas recipient, contact information, processing purpose, processing method, type of personal information, and the way and procedure in which the individual exercises the rights stipulated in this law to the overseas recipient, as well as other legal requirements, And shall obtain the sole consent of the end user, comply with the evaluation procedures stipulated by laws and regulations, and meet other conditions stipulated by laws and regulations.
（2） Storage period
We will only retain your information for the period necessary for the purpose of providing services to developers. After exceeding the agreed storage period with the developer or receiving corresponding instructions from the developer, we will delete or anonymize your personal information, except as otherwise provided by laws and regulations.
（1） We have used industry standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information. （2） Our data security capabilities: Take appropriate security measures and technical means to store and protect your personal information to prevent loss, misuse, unauthorized access or leakage, tampering or destruction. Your personal information is stored on a password controlled server located within China, and access is restricted. When you need cross-border information transmission services, this platform will assume that you will continue to use servers within China. （3） We will store personal information for different levels and for different periods, strictly in accordance with laws and relevant regulations, with a minimum period of no less than 6 months. （4） We will take all reasonable and feasible measures to ensure that unrelated personal information is not collected. We will only retain your personal information for the period necessary to achieve the objectives stated in this policy, unless an extension of the retention period is required or permitted by law. （5） We will regularly update and publicly disclose the relevant content of security risk and personal information security impact assessment reports. （6） The internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities. （7） In the event of an unfortunate personal information security incident, we will promptly inform you in accordance with legal requirements of the basic situation and possible impacts of the security incident, the measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. We will promptly inform you of the relevant situation of the event through email, letter, phone, and push notifications. If it is difficult to inform the personal information subject one by one, we will take reasonable and effective measures to publish an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with regulatory requirements.
We acknowledge that everyone has different concerns about privacy rights. Therefore, we provide some examples to illustrate the various ways that the application provides for you to choose from, to restrict the collection, use, disclosure, or processing of your personal information, and to control your privacy settings:
· Bind/unbind smart wearable devices in the application;
· Modify your personal information on the settings page;
· Cancel your account in "Personal Center - Account - Do Not Want to Use" to withdraw the import of sports data. If you have previously agreed to our use of your personal information for the above purpose, you can contact us at any time to change your decision.
According to the laws and regulations of your country or region, you have the right to request access, correction, or deletion of any personal information related to you that we hold (hereinafter referred to as the request). More detailed information related to the personal information in your account can be accessed and changed by logging into your account through your device. For other information, please contact us for modification. Most laws require that requests made by personal information subjects should comply with specific requirements, and this privacy policy requires that your request should comply with the following circumstances:
· Through our dedicated request channels, and for the sake of protecting your information security, your request should be in writing (unless local laws explicitly recognize oral applications);
· Provide sufficient information so that we can verify your identity and ensure that the requester is the requested information subject or a legally authorized person; Once we receive sufficient information to confirm that we can process your request, we will respond to your request within fifteen working days or within the time frame specified by applicable data protection laws. Specifically:
· Based on your requirements and applicable laws and regulations, we can provide a free record of your personal information that we have collected and processed. If you make other requests for relevant information, we may charge you a reasonable fee based on relevant applicable laws and actual management costs.
· If you believe that any information we hold about you is incorrect or incomplete, you may request correction or improvement of personal information based on the purpose of use.
· According to your applicable laws and regulations, you may have the right to request us to delete your personal data. We will evaluate based on your deletion request, and if the corresponding regulations are met, we will take corresponding steps, including technical means, to handle it.
We have the right to refuse to handle requests that are meaningless/entangled and repetitive, requests that harm the privacy rights of others, extremely unrealistic requests, requests for disproportionate technical work, and requests that are not required by local laws, information that has already been made public, and information provided under confidentiality conditions. If we believe that certain aspects of the request to delete or access data may prevent us from legally using the data for the aforementioned anti fraud and security purposes, we may also reject it.
· You can withdraw your consent by submitting a request, including collecting, using, and/or disclosing your personal information that we possess or control. Based on the specific service you are using, you can contact us for relevant operations. We will process your request within a reasonable time after it is made, and will not collect, use, and/or disclose your personal information thereafter based on your request.
· Please note that revoking your consent may result in certain legal consequences. According to the scope of information processing authorized by you, this may result in you not being able to enjoy our products or services. But your decision to withdraw your consent or authorization will not affect the personal information processing previously carried out based on your authorization.
If you wish to cancel your account, you can do so by opening the application and accessing "Personal Center" - "Account" - "Do not want to use" - "Cancel Account" to complete the account or service cancellation. To protect your rights, please carefully review the instructions on the account cancellation page to complete the cancellation. If you wish to cancel your account, as the operation of canceling your account will prevent you from using our products and services, please proceed with caution.
We attach great importance to the protection of personal information of minors. If you are a minor under the age of 18, please read and agree with your parents or other guardians before using our application and services. Meband does not provide services to minors under the age of 14. If we learn that personal information of minors was collected without parental consent, we will take measures to delete this information as soon as possible. If you are the parent or other guardian of a minor under the age of 14 and you believe that the minor has provided us with personal information, you can contact us to ensure that such personal information is immediately deleted.
In order to provide you with some services, such as map positioning, weather, etc., we have integrated partner software tool development kits (SDKs) or other similar applications.
We will conduct strict security checks on SDKs or other similar applications and require our partners to take strict measures to protect your personal data. When meeting new service requirements and business function changes, we may adjust the third-party SDKs we connect to, and promptly disclose the latest situation of connecting to third-party SDKs to you in this manual. Please note that third-party SDKs may have some changes in data types due to version upgrades, policy adjustments, etc. Please refer to their official instructions for publication. At present, the third-party SDKs connected to this application are as follows:
Third party SDK name: Gaode SDK (Gaode Map, Positioning) Company name: Gaode Software Co., Ltd. Official website: https://developer.amap.com/ Purpose of collecting personal information: to display maps, achieve positioning, support single movement tracking, obtain current weather synchronization to devices, collect personal data type: location information; To provide accurate location information, it is also necessary to collect device information (IP address, GNSS information, WiFi status (SSID, BSSID), WiFi parameters, WiFi list, base station information, signal strength information, Bluetooth information, sensor information (vector, acceleration, pressure, direction, geomagnetic, acceleration), and device signal strength information; To ensure the accuracy of location services, provide map services, and ensure the safe and normal operation of products and services, device identification information (IMEI, IDFA, IDFV, Android ID, MEID, MAC address, OAID, IMSI, hardware serial number), current application information (application name, application version number), device parameters, and system information (system properties, device model, operating system) are also required. Third party SDK privacy statement or development guide: https://lbs.amap.com/pages/privacy/
Third party SDK name: Hefeng Weather SDK company name: Hefeng Internet Technology (Beijing) Co., Ltd. Official website: https://dev.qweather.com/ Purpose of collecting personal information: to obtain current weather and synchronize with devices. Type of personal data collection: device identification information (IMEI, IDFA, IDFV, Android ID, MEID, MAC address, OAID, IMSI, hardware serial number), location information. Third party SDK privacy statement or development guide: https://www.qweather.com/terms/privacy
Third party SDK name: Mob SMS verification SDK company name: MobTech Mobo Technology official website: https://www.mob.com/ Purpose of collecting personal information: for sending SMS verification codes to collect personal data Type: Communication information Third party SDK Privacy Statement or Development Guide: https://www.mob.com/about/policy
Third party SDK name: Tencent Bugly SDK Company name: Shenzhen Tencent Computer Systems Co., Ltd. Official website: https://bugly.qq.com/v2/ Purpose of collecting personal information: Collect abnormal and crash information from the app, so that when you encounter problems, you can solve them as soon as possible. Collect personal data types: device identification information (IMEI, IDFA, IDFV, Android ID, MEID, MAC address, OAID, IMSI, hardware serial number), current application information (application name, application version number), device parameters and system information (system properties, device model, operating system). Third party SDK privacy statement or development guide: https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
Third party SDK name: 360 Reinforcement SDK Company name: Beijing Qihu Technology Co., Ltd. Official website: https://jiagu.360.cn/#/global/index Purpose of collecting personal information: for detecting app faults and diagnosing, app security reinforcement protection, piracy detection services, threat environment detection services, in order to help users quickly solve abnormal situations. Type of personal data collection: device basic information. Third party SDK privacy statement or development guide: https://jiagu.360.cn/#/global/help/322
If you have any questions, opinions, suggestions regarding this Privacy Policy and our handling of your personal information, or if you find that there may be a situation where personal information has been leaked, please contact us through the following methods:
By email: 364902510@qq.com Contact us. For issues related to this policy or personal information protection, we will respond to your request within 15 working days after receiving your information.
Contact us through our company address: B335, Wanzhongcheng Clothing Wholesale Market, Xinniu Community, Minzhi Street, Longhua District, Shenzhen.
We will regularly review our privacy policy based on changes in business and technology, and we may update this privacy policy. If we make significant changes to this privacy policy, we will notify you through an in app pop-up so that you can understand the information we collect and how we use it. This type of privacy policy change will apply from the update date of the notification. We suggest that you regularly review the privacy policy within the application to obtain the latest information on our privacy practices. Your continued use of the product, phone, and/or any other services on your device will be considered as acceptance of updated privacy policies. We will seek your consent again when we collect more personal information from you or when we use or disclose your personal information for new purposes.
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Shenzhen Bale Electronics Co., Ltd